Claire Studs

Orders are usually dispatched within 1–3 business days. Dispatch can take longer during promotions, busy periods or for made-to-order items.

Australia Post delivery times vary by location. Dispatch time is separate from delivery time. Tracking is provided once your order has been dispatched.

Store pickup orders are usually ready within 1–2 business days. Wait for your text or email before collecting.

Full shipping and collection information

Please ask us about measurements and fit before ordering. Resizing availability and cost depend on the individual piece.

Eligible change-of-mind items must be returned within 21 days of purchase, unused, unworn and in original condition with their original packaging, boxes and any certificates.

A 20% restocking and handling fee is deducted from change-of-mind refunds. Return shipping is at the customer's expense.

Change-of-mind returns exclude earrings and body jewellery; custom or personalised pieces; and items that have been resized, engraved, altered or specially ordered. Worn, damaged or misused items are also excluded.

These change-of-mind conditions do not affect your rights under Australian Consumer Law. The change-of-mind fee does not apply to faulty items.

Read the full returns and refunds policy